I thought the PCI recorded session was great. But it would've been even better if voice was addressed. In a call center a customer is typically giving the credit card over the phone. With VOIP this means the card is traversing a network. As such customers are not out of PCI jail just by implementing veriphone solutions. is the AX team considering solutions that will allow customers a way to integrate with payment IVR providers to offload the voice traffic as well? Any other creative solutions?
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