Hi, AX 2012 R3 POS doesn't support offline creation of customers by default, but this process is supported in AX7 MPOS. I would recommend to have a look at AX7 implementation (in Retail SDK) and try to implement something similar. I had some experience in implementing of offline customer creation for AX 2012 R2 and this was tricky and time-consuming development. Regards, Oksana
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