Thank you Malcolm for the solution .. previously I thought of the same just like the alerts notification's go to origin functioanlity but opening the AX form from the email hyperlink seems a bit complicated to me and I didn't find a solution to achieve that. So, I thought of providing a link to RDP so that users will login and find the form mentioned in email. If possible for you to advise the solution in a more productive way, I would be highly thankful.
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