I'll first describe our process. That might help make my question make more sense. We use the batch processing systems to create and post our maintenance renewal invoices. First, a pro forma sales order is created by the batch creation process. After a time, that sales order becomes firmed, and that firmed sales order is then marked as being reviewed by an operator. Once the sales order is marked as being reviewed, the invoicing batch job runs and posted the sales order. During this process, the "Maintenance Billing Renewal Status" field updates from "Pro Forma" to "Firmed" to "Reviewed" to "Processed". Now, should something go wrong during the invoicing batch job's run (any random error on a sales order will stop it), the offending sales order is given a status of "Issue". My question is, once a sales order is given the "Issue" status, what do I need to do to change the status back to "Reviewed"? I want the sales order to post through the batch job, and not have to post the sales order manually. I've tried correcting the error and rerunning the invoicing batch job, but nothing changed. Thanks.
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